Privacy Policy

1. What personal information is collected? How is it used and processed?

       You enter our website through certain websites or certain search terms; you browse each page and each product information of our website; you communicate with us through some channels; your name, order address, credit card number (or debit card number and other card information), email address and phone number and other personal information you fill in when purchasing our products will be collected by us. At the same time, we will automatically collect certain information about your web browser, IP address, time zone and other devices, as well as information about certain cookies installed on your device.

       We collect personal data so that we can provide you with better customized products and services. We use the information we collect to fulfill your order needs: from processing your payment information, sending order confirmations, processing customized information to complete product production and finally arranging shipment. We also use your order information to communicate with you and provide you with information or advertisements related to our products or services based on the preferences you share with us. We collect device information such as your IP address to help us screen out potential risks and fraud. By collecting customer browsing habits and preferences, we can improve our website marketing and advertising activities.

       Before we use your personal information or images for advertising, or share your contact information with others, we will obtain your explicit consent in advance. Without your consent, we will follow industry best practices and take reasonable precautions to ensure that your personal information is not improperly accessed, sold, abused, altered, or disclosed.

       The credit card number and other information you provide to us is encrypted using the Secure Sockets Layer (SSL) protocol and stored using AES-256 encryption. We will strictly implement other generally accepted industry standards and follow all PCI-DSS requirements to ensure that your information is well protected.

2. Technology for collecting information

 The following technologies are currently used to collect device information:
(1) "Cookies" are data files placed on your device or computer, which often include an anonymous unique identifier.
For more details about cookies and how to disable cookies, you can visit http://www.allaboutcookies.org.
(2) "Pixels", "web beacons" and "tags" are electronic files that record information about how you access this website.
(3) "Log files" are responsible for tracking various actions on the website and collecting related data, including your date and time stamp and IP address, Internet service provider, browser type, and referral or exit pages.

3. Sharing of Personal Information

       We share your personal information with service providers to help us use your information, such as when we register a store on Shopify. You can read its policy on how to use your personal information at: https://www.shopify.com/legal/privacy.
We provide certain personal information to suppliers who work with us to provide products and services. We will only provide your customized information to these suppliers to fulfill our commitment to your order. We will not share your personal information with third parties without your prior explicit consent. We will share your personal information to protect our rights when required by law or in response to other legitimate information requests.

4. Your rights

      If you are a European resident, you have the right to access the personal information we hold about you, and you also have the right to request that your personal information be corrected, updated, or deleted. In the event that you wish to exercise this right, you may do so by contacting us using the contact information below.
In addition, if you are a European resident, we find that we are processing your information to fulfill contracts we may have with you (for example, if you place an order on the Site), or otherwise to pursue our legitimate business interests as described above. Please also note that your information will be transferred outside of Europe, including to Canada, the United States, and Australia.

5. Tips on third-party websites

Please note that when your browser issues a "Do Not Track" prompt, our website usage habits and data collection methods will remain unchanged.

6. Non-adults
This website is intended for adults only and is not suitable for minors under 16 years of age.
7. Policy Changes
We may update this privacy policy from time to time due to industry practices, regulatory requirements, etc. At the same time, our changes will take effect immediately after the release of the privacy statement.
8. Data Processing
To ensure the security of your data, we will use reasonable measures to protect your data and use your data correctly.
When you choose to place an order on our website, we will retain your order information if you do not ask us to delete it. If you feel that your personal information has been leaked, please contact us in time.
9. Contact Us
If you need to know more about our privacy policy or you have any questions, you can contact us by email: service@boutiquembroidery.com.